L&S Unscripted

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Is advertising art? Is art ever advertising?

These questions are much more than rhetorical.  They stretch all the way from the design studio to the board room. In this episode of The Extra Minute, Dan Edmonds, Vice President of Design Services at Lawrence & Schiller, weighs in with his thoughts on the subject.

For the Social Media Boot Camp season finale, we brought in the ratings boosters –a.k.a. VP Dan Edmonds (@monkeyboy5280) and VP John Pohlman (@johnpohlman) to discuss the impact of social media on our design world.

For those not familiar with the history of social media design, let me give you a brief overview.  In the mid-1990’s we entered the era of Early Static Websites. These websites allowed users to view the website’s message but only accounted for one-way communication, similar to traditional advertising. The era of Early Web Applications was soon created and those applications allowed online users to interact solely with the propriety content on the website, but two way communications started to take hold; Oh No! What’s an advertiser to do! (j/k J)

Today, we have entered into the golden era of Social Web Applications, which allows for multiple-way communication, promotes interactions and connects people together. This is why design is so important, people are using these websites to interact with other users and the brand, and users don’t need a poorly designed website getting in their way.

To succeed in the current era of Social Web Applications there are two important rules to follow:

1. Don’t Do Anything without a Plan

2. No Need to Invent the Wheel Twice.

These may seem like very basic rules to follow, but it’s good to remember that though the medium of interacting is new and different, the design concept behind the interaction is at the core, the same.

The Best Practices of Social Media Design (summed up in webinar 10): Make Interacting Easy. When a user comes to a website they need to be able to engage quickly and without a long search for the content they want, or thought they would find. Think of how many times you have gone to a website and quickly wanted to make a purchase, upload a file, or find a link, but the icon seems to have disappeared from the site!  I know I get irritated when I spend too long on the website; for some reason my frustration “rope” is much shorter when working with technology than in the off-line world. Technology is here to make life easier, not more complicated; a website should be designed with the users’ intentions in mind.

In the era of Social Web Applications, users want to become a part of the website, so it is important to design and support the development of online communities. Everyone always wants to feel connected and a part of something, so design your website as a place for members to share interests, join groups or post blogs. As we have entered the web applications era, we want users to become part of the site and have it be a place to communicate and connect with others of similar interests.

At the end of the webinar, @johnpohlman and @monkeyboy5280 didn’t leave any cliff hangers but they did leave some words of wisdom: Make sure the experience belongs to the user!

Thank you for participating in our webinars, and see you next season!

Hot off several satisfying wins at the South Dakota Addy® Awards in February, L&S went on to win five silver district awards. Congratulations to our winning clients:

• CHCS Services (Silver Addy Award for CHCS Lenticular Trade Show Booth)
• Augustana College (Two Silver Awards for the Augustana Viking Logo and Logo Reveal Campaign)
• DAKOTACARE (Silver Addy Award for the “Body Cast Guy” Non-Traditional Campaign)
• Black Hills Digital Strategy (Silver Award for Digital Strategy Banner Ad Campaign)

These works were judged in competition with creative from Minnesota, North Dakota, South Dakota and Wisconsin.

Despite a droop in the nation’s economy, there was no shortage of creativity at this year’s 43rd annual Addy® Awards. Lawrence & Schiller took home two Best of Class awards at the February 21 event, with 11 gold and silver awards total.

L&S swept the Non-Traditional Advertising category, taking home the group’s only two awards, including a gold Addy for DAKOTACARE’s “Body Cast Guy,” campaign. Showing up at sporting events and community festivals, street team participants wheeled around a man in a body cast to let consumers know how not having health insurance can cost you. “Body Cast Guy” went on to win Best of Class in the Non-Traditional category.

The agency also took home Best of Class in the Out of Home category with Augustana College’s “Viking Logo Reveal” billboard campaign. For four weeks, the college’s new Viking logo was slowly revealed in a teaser billboard campaign. These efforts culminated in a logo reveal celebration on the Augustana campus and exclusive announcements to alumni and the Sioux Falls media.

Several other L&S clients took home hardware including CHCS Services, Shock Land Company, Great Bear Recreation Park, Black Hills Digital Strategy, Midcontinent Communications, SDSU and the South Dakota Symphony.

Lawrence & Schiller received two Sioux Falls Business Journal Readers Choice Awards this week:

Best advertising agency
Best web site developer

http://www.argusleader.com/article/20081119/BJNEWS07/81118064

Thanks to our Clients for allowing us to work on the many great projects that attributed to these awards!

Before planning and deploying your e-mail campaign, think about the message goals:

1. Open the e-mail: Message open rates depend heavily on the inherent trust that lies with the sender of the e-mail and the subject line. Think carefully about the “from” field in the e-mail. If the relationship lies with an individual employee, list that person’s name rather than a generic customer service e-mail address, or the like. Subject lines should summarize the content of the e-mail and sell the value of the content found within. Ask the question the recipient will be asking – WIIFM – “what’s in it for me”? Also, pay attention to the time of day you’re sending to your audience – consider when the message will be best received.
2. Read the e-mail: What is the goal of the content? To educate the consumer on industry best practices? To present a client success story? To sell the features of a product? To discuss a new service? Whatever the goal, make it clear and always make sure you’re providing value to the reader.
3. Click from the e-mail: What’s the desired next step? Don’t provide all of the available information within the e-mail… give the reader a reason to click for more information or to complete the associated task. Make the call-to-action very clear and provide adequate instructions so the reader knows what to expect when they arrive on the web site landing page.
4. Click through web site: You’ve gained the web visitor – you’re done, right? Wrong… gaining the click is only half the work. Now, you need to provide a clear navigation path for the visitor to click through and convert on your web site. Conversions may be a sale, a request for information, an e-mail newsletter sign-up, a content/promotion, etc.
5. Convert on site: You’ve led the visitor to the final step – now make task completion easy and thank the visitor on the confirmation page.

Effectively e-mailing,

Robin

Search engine spiders, defined: Spiders are used to feed pages to search engines. It’s called a spider because it crawls over the Web. Another term for these programs is webcrawler. Source: www.webopedia.com

Can search engine spiders ‘see’ your web images? With the emergence of Google images and other image search engines, the importance of indexing the images on your web site has become all the more important. While you should be adding ALT tags (defined: The ALT tag is meant to serve as an ALTernate if the image source does not exist, or if browsers have images disabled) and descriptions to your images for organic search engine ranking purposes, the only way for the image search engines to find your images (and furthermore, link to your web site) is by adding information that allows the spiders to see you.

For example:

Non-Optimized Image:	Optimized Image:
What you see:	What you see: Mount Rushmore, Black Hills of South Dakota
What the spider sees:	What the spider sees: ALT=Mount Rushmore TITLE=Mount Rushmore, located in the Black Hills of South Dakota Caption= Mount Rushmore, Black Hills of South Dakota

The saying, “a picture is worth a thousand words” doesn’t hold true for search engines unless you tell the spider what it’s supposed to see. A fully optimized image includes the following elements: ALT tag, TITLE tag, thumbnail (version shown on the web) with a link to a larger version or additional content, and a descriptive caption beneath the image. Additionally, the file directories should be named similar to the topic.

Example of optimized image code (applies to the example above):

<a href=http://www.travelsd.com/_images/placestogo/rushmore/rushmore.jpg><img src=”/images/placestogo/mount-rushmore/mount-rushmore.jpg” alt=”Mount Rushmore” title=”Mount Rushmore, located in the Black Hills of South Dakota” /></a><br />

Resources: http://www.w3schools.com/tags/tag_IMG.asp or http://www.htmlquick.com/reference/tags/img.html

Organically optimizing,

Robin